Email Etiquette…It’s Driving me NUTS!!! I can’t take it anymore.

March 27th, 2007 | email

Rant disclaimer – when I say “I”, “Me” it really means “We” and “Us” and when I say “you” it means “you”

I can’t take it any more… EMAIL Etiquette… What is driving me to this, is the forwarded emails. In our office (and I am sure elsewhere), agents are asking staff (who are authorized to send to large distribution list) to send out an email to the masses… That’s fine. However, to make it easier on the masses… you should ALWAYS have a Descriptive SUBJECT LINE!!!! “Please forward” means “please delete” to me. I get a lot of emails and tons of junk mail (lately)… so it would definitely help me (and everyone else) if there was just a little time spent in utilizing the subject line properly. Now, while we are spending time on this subject, no pun intended, let’s move on to the rest of the etiquette. I am not going to write a whole article on it. Instead, I am going to send you to a site that has all the answers. Click Here.

A few key things that I do want to talk about… let’s start with “Reply to all” feature. Only use that when EVERYONE on the list needs to know your answer. Next, if you decide to physically to add everyone in the company directory to your email, do me one favor… add it to the BCC line. Why, you ask??? so when someone in Virginia is mad that you invited everyone in the company to your Broker’s Open in Baltimore and they decide to REPLY TO ALL, it will only go back to you. And another reason, so when I page down to read your email (cause it was missing a relevant topic in the subject line) I don’t have to page down past the hundreds of email addresses.

Next, for your safety and the integrity of your inbox, don’t reply to emails that look like spam, otherwise, you will just tell them that you really have a good email. You see, spammers, random generate email addresses by the thousands and hope that a few of them really work. Once, they confirm they have legitimate email address (cause you replied to them and told them to remove them from their list) they will sell their “new” confirmed email list to other spammers… and so on and so on… Just send them to the “Junk Folder” or flag as spam

Also, Bank of America, will not send you an email asking you to update your bank account in an email… nor paypal or any legitimate company. And one last thing about email, your long lost relative did not die in a plane crash in south Africa. So don’t send the attorney any information to help clear up the estate where you will get thousands even millions of dollars.

Surf safe… And thank you for helping manage my inbox.

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